Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient Location
Helpful Service
Limited Room Space
Inconsistent Breakfast Availability
7.6/10
Very good
Rooms
7.3
Location
9.3
Service
8.7
Dining
8.0
Guest reviews
7.6/10
based on 5 reviews
8.5
8.5/10 based on 2126 reviews
R.
United Kingdom,
March
2024
8.2/10
The hotel is conveniently located near the station and the city center, with a spacious, clean, and well-prepared buffet offering a variety of foods. The rooms had a weird smell and lacked air conditioning for a double, but they featured a bouncy castle and other items for young children. The dining options were amazing with lots to choose from, and the service provided included housekeeping, a welcome drink, and tours/ticket assistance.
Rooms
7.0
The rooms had a weird smell and didn't have air conditioning for a double, but they had a bouncy castle and other items for young children.
Service
8.0
The service included housekeeping, a welcome drink, and tours/ticket assistance.
Location
9.0
The location is perfect, not far from the station and centrum, with easy access to the seafront and various attractions in the area.
Dining
9.0
The dining experience was amazing with lots of options and a constantly replenished buffet served in a lovely location.
Facilities
8.0
The facilities included a beautiful sauna area, and the hotel was close to the railway station, the main promenade, and various restaurants, bars, and shops.
Richard
United Kingdom,
November
2023
9.0/10
This hotel is a gem, nestled perfectly between the vibrant marina, beach area, and town center. The rooms are spacious and clean, offering a cozy retreat. The service is top-notch, with attentive housekeeping and helpful assistance for tours and tickets. The location is simply unbeatable, being central and convenient for exploring the charm of the city. Dining here is a delight, with a delightful buffet full of tasty treats. A few minor hiccups don't overshadow the overall fantastic experience.
Rooms
8.0
The rooms are clean and large, providing a comfortable stay.
Service
9.0
The service was on point, with friendly staff and excellent housekeeping.
Location
10.0
The central location offers easy access to the beach, marina, and city center.
Dining
9.0
The dining experience is delightful, with a diverse and tasty buffet selection.
Facilities
9.0
The hotel offers great facilities for a comfortable stay.
David
United Kingdom,
June
2023
7.8/10
The hotel is in a strategically perfect location, not far from the station and centrum, with nice seating options and an excellent setting close to the Sea Front. The room was small but manageable, with a bouncy castle and other items between the end of the bed and the wall. The service was top-notch, with great housekeeping and assistance for tours and tickets. The dining experience offered a wide selection for breakfast but lacked consistency in availability. Two negative points: limited room space and inconsistent breakfast service.
Rooms
7.0
The room, although small, was manageable with unique items like a bouncy castle and good attention to detail.
Service
9.0
The service was exceptional, with attentive housekeeping and helpful assistance for tours and tickets.
Location
9.0
The location is excellent for exploring Ostend, convenient for various activities near the railway station and centrum.
Dining
6.0
The breakfast selection was extensive, but the availability of items seemed inconsistent, affecting overall satisfaction.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay but could improve consistency in service and dining options.